Shipping + Returns

SHIPPING + PROCESSING:

All orders will be processed in the order they are received.  Processing of orders can take up to 1-2 business days, but please allot extra time during sales and holiday weekends. 

If you choose LOCAL PICK UP, we will send an email when the order is ready. Store pick up orders must be picked up WITHIN 2 WEEKS. 

We do not process, fulfill, or ship orders on Friday, Saturdays, Sundays, or holidays.

RETURN POLICY

You may return any unworn, unwashed, and or defective merchandise within 14 days of the delivery date. We reserve the right to refuse a return if these conditions are not met.  We will NOT accept returns after the 14 day mark, no exceptions. Once we receive the return, we will then offer an E-giftcard equal to the items value.

We do not provide a shipping label. Please return items in proper shipping materials such as poly mailers or a box. If you live in or around Bartlesville, Ok and wish to return your item(s) to the store, please feel free to bring your return to our storefront. Please allow up to 5 business days for return processing. 

We do not accept returns on the following items:

  • Items purchased with a discount of 30% or more
  • Sale / Clearance items
  • Accessories (Bags, Jewelry, Sunglasses, Hats, Hair Accessories, Key Chains)
  • Drinking cups

Built on Faith. Crafted with Purpose.

31 Threads is a locally owned, family-run brand rooted in faith, grit, and purpose. We're a husband and wife team raising five kids and building something meaningful from the ground up—one hat, tee, and prayer at a time. Inspired by Proverbs 31 and the strength of small-town values, every piece we create reflects our love for God, family, and the land we call home.